The Story of Us.
It hasn’t been that long since I switched our “home” phone service to using an ObiTalk and it already looks like the rug has been pulled out from under us. Google recently announced that anyone “making unauthorized use of Google...
Despite being elevated to executive customer service, Comcast is still failing to impress me. To her credit, Annette has been pleasant to deal with, but I’m still left with a lot of bad taste in my mouth. Here’s a rundown...
It took Comcast all of a day after our move to Utah to get on my “not impressed” list. In the intervening 8+ years, I can’t say they’ve done much beyond striving for mediocrity. From incompetent technical support to unexplained...
If the Internet is good at anything, it’s spreading information really, really fast. It’s even been shown that the reports of an earthquake actually travel faster than the shock waves, acting as a sort of early warning system for people...
I don’t often choose to single out companies for bad behavior around here, but when I do, they’ve usually managed to screw up to a point where there’s no hope of redemption. Congratulations, Furniture Row (also known as Sofa Mart,...
Every time a website wants me to register a new account, I reflexively tense up and feel my blood pressure rising. Sure, it’s inconvenient, but that’s not why I do it. I do it because using your own registration system...
I sent the following letter to the Air Transport Association who represents the airline industry. I would encourage you to send them a letter of your own and refuse to fly until they get rid of government-mandated sexual assault, especially...
The backbone of any company, especially one that deals in technology, is innovation. You need to come up with better ideas than everyone else to be the best at what you do and win the hearts of your customers. Inevitably,...
Due to a crawler that thinks sending hundreds of requests at a time is an acceptable practice, something that effectively results in a denial of service attack on the web server, Yahoo’s crawler has hereby been completely and totally banned...
If you’ve used a credit or debit card in the recent past, you’ve probably been asked to show ID with your purchase. I find this additional step to be somewhat inconvenient and recently discovered that Visa, Mastercard, American Express and...
Jesse
Shauna